Echo Show Not Responding to Voice Commands: 8 Solutions


There’s nothing more annoying than a smart speaker that doesn’t respond to your commands. This is especially true for Echo Show. Echo Show since it’s often the main source of communication in your living space or managing the timers in your kitchen.

This article will help you discover how to deal with the situation when Echo Show isn’t responding when you speak, regardless of whether it’s due to a settings issue, an unintentional glitch or a network issue.

1. Unmute Your Echo Show

Alexa will not respond to voice commands if its microphone is turned off. You will be able to tell that you’re Echo Show is muted because there’s a red line across the lower part of your screen. It’s what’s the Echo Show equivalent of the Alexa Red Ring.

You can deactivate Your Echo Show by pressing the button that has the image of an elongated circle with an arrow through it. It’s at the upper right on your Echo Show right next to the volume up and volume down buttons.

When you deactivate your Echo the device will begin responding immediately to your commands. If it was not muted, you’ll need to come up with a few solutions.

2. Power Cycle Your Echo Show

This fix is extremely quick and simple, and there’s absolutely no reason not to doing this. Like any electronic device gadget, occasionally Alexa experiences random glitches and must be reset. The easiest method to accomplish this is disconnecting it, then reconnecting it.

  1. Unplug your Echo Show.
  2. Wait 10 seconds.
  3. Connect it back.

If Echo is up and running then try using another voice command.

3. Check Your Internet Connection

The majority of Echo models require internet connection to handle voice commands, which includes Echo Show 5 and 8. Echo Show 5 and Echo Show 8. You’ll hear an error message if you attempt to speak to them when they’re not online But let’s test your internet connection just in the event of an issue.

Connect to the Internet with another device connected to the same Wi-Fi network. A laptop, desktop or tablet computer are the most convenient. You can also use smartphones, however you’ll have to disable mobile data in order to make sure your phone is using Wi-Fi exclusively.

If your internet isn’t functioning then restart your router as described in the next step. It is also possible to call your internet provider to report an outage within your area.

4. Restart Your Router

Be sure that no one else is connected to your home network, since this could shut down your internet connection for as long up to five minutes.

  1. Unplug the router and modem from your computer. If they’re equipped with batteries, you should remove them also.
  2. Wait 30 seconds.
  3. Connect them all back together.
  4. Take at least five minutes for your Wi-Fi connection reconnect.

Check your internet connection once more to ensure it’s functioning. If not, you should contact your internet service provider, since the issue may not be specific within your connection. If your internet is functioning however the Echo Show still won’t respond We’ll look at another solution in the future.

5. Look At Alexa’s Voice History

The Alexa app stores a record of each voice command that the device has received. You can review these files to determine if your Echo was able to hear you and if it understood your voice accurately.

To check your history:

  1. Launch the Alexa application.
  2. Navigate to More -> Activity -> Voice History.
  3. If you have more than one Alexa devices, make use of the dropdown option by Displayingto restrict the history to those devices. Echo Show you are having difficulties with.

If you’re not seeing any commands whatsoever You’ll need to test alternative solutions listed below. If your Echo isn’t able to comprehend your request the command, it may ignore the command completely.

6. Change Alexa’s Wake Word

If you own multiple Alexa device, it is possible that they may become confused. The best option, in this situation is to make sure every device is equipped with its own distinct wake word.

There are five wake words available. If you own multiple devices ensure that each device is equipped with an alternative wake word to its closest neighbors.

To alter the word “wake:

  1. Start the Alexa application.
  2. Go to Devices -> Echo & Alexa.
  3. Choose which device you want to use from the options.
  4. Use the gear icon on the upper right corner to open Settings.
  5. Click Wake Word.
  6. Choose the word you’d like to select to.

7. Factory Reset Your Echo Show

In order to reset the Echo Show, you need to make use of the touchscreen. Here’s how:

  1. Tap downwards at the very top to open your menu.
  2. Click Settings in the bar menu.
  3. Scroll down the Settings menu until you find Device Options. Select that option.
  4. Explore in the Device Options options until you come across Reset to Factory defaults. Enter that number to access an confirmation screen.
  5. After pressing Reset, you can complete the reset of Your Amazon Echo Show. This is the final confirmation process, so make sure you’re aware of the consequences before you click.
  6. You must wait to allow the Echo Show to reset. This will take about 2 minutes, and during that time the device will be restarted.

8. Contact Amazon Support

You can do it all on your own. If none of them work your next step should be to call tech assistance. The Alexa app provides a simple method to connect with the tech support team.

It is located under Help & Feedback. The Speak by a Representative link will provide you with an opportunity to get a phone immediate call directly from Amazon support. This is a good thing.

Support can guide you through the steps we’ve tried previously. It’s not harmful to repeat these steps, just adhere to their guidelines. They have access to devices’ diagnostics and logs that we and I aren’t able to have access to, so it’s best to let them take the initiative.

What’s Next?

Echo Show Echo Show can take some getting used to. The commands it uses are unique as is the fact that they are not able to be used by other devices. Echo Show has no action button. There are standard procedures to handle the Alexa system that doesn’t respond simply don’t work for the Show.

When the issue is resolved When that problem is fixed, once that issue is resolved, your Echo Show will become one of the most valuable components of your smart home set-up. It’s the foundation of an affordable Alexa setup It’s also an ideal way to give Roomba Voice commands and control WiZ lights compatible with Alexa..

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